What we built, what we learned, what we broke and what we think about it
Before you sign up for any AI tool for your business, ask three questions out loud: Where does my customers' information actually live? Are you training on my data? And if I leave in a year, do I take my data with me? You don't need to be technical — you just need to be informed. A good vendor answers all three plainly. A vague answer is an answer too.